Jili Boo Privacy Policy —
Your Data, Handled with Care

1 Introduction

Jili Boo ("the Platform", "we", "us", "our") is committed to protecting the privacy and personal data of every player who registers and uses our online casino and betting platform at jiliboo.app. This Privacy Policy explains how Jili Boo collects, processes, stores, and protects your personal information in connection with your use of our services.

This policy is written to be consistent with the Data Privacy Act of 2012 of the Republic of the Philippines (Republic Act No. 10173) and its implementing rules and regulations. As a Filipino player on the Jili Boo platform, you are protected by these laws and entitled to the rights they provide.

Jili Boo serves as both the Data Controller and Data Processor for the personal information collected through this platform. If you have any questions or concerns about how your data is handled, please contact us through the details provided in Section 12 of this policy.

2 What Personal Data We Collect

Jili Boo collects only the personal information necessary to provide our services, comply with our legal obligations, and maintain a safe and fair gaming environment. The categories of personal data we may collect include:

We do not intentionally collect sensitive personal information such as racial or ethnic origin, religious beliefs, or health data unless specifically required by law or directly relevant to a responsible gaming concern raised by the player.

3 How We Collect Your Data

Jili Boo collects your personal data through the following channels:

• Direct registration: When you create a Jili Boo account, you provide your name, contact details, and date of birth directly through our sign-up form.
• Identity verification: When you submit a government-issued ID for KYC purposes, we collect the information contained on those documents.
• Financial transactions: Deposit and withdrawal activity generates transaction records linked to your account and your chosen payment method.
• Automated platform activity: Our systems automatically record technical and usage data as you browse and play on Jili Boo. This includes your IP address, device identifiers, and in-game activity logs.
• Cookies and similar technologies: When you access Jili Boo through a browser, cookies and tracking technologies may collect certain data about your session. See Section 6 for full details.
• Customer support interactions: When you contact our support team, your communications and any information you provide are recorded for service and compliance purposes.
• Third-party payment processors: Our payment partners may share transaction confirmation data with Jili Boo to reconcile deposits and withdrawals on your account.

4 How We Use Your Personal Data

Jili Boo uses your personal data only for the following purposes, always grounded in a lawful basis under the Data Privacy Act of 2012:

• Account management: Creating, maintaining, and securing your Jili Boo account, including identity verification and age checks.
• Transaction processing: Handling your deposits, withdrawals, and any bonus credits associated with your account.
• Legal compliance: Meeting our obligations under Philippine anti-money laundering laws, gaming regulations, and tax requirements. This includes Know Your Customer (KYC) verification and transaction reporting where required.
• Fraud prevention and security: Detecting, investigating, and preventing suspicious activity, account takeovers, and other forms of fraud or abuse on the platform.
• Customer support: Responding to your queries, resolving disputes, and providing assistance with account or gaming matters.
• Platform improvement: Analysing aggregated usage data to identify issues, improve game performance, and enhance the overall Jili Boo experience.
• Responsible gaming: Monitoring account activity for patterns that may indicate problem gambling, and enabling the responsible gaming tools you set on your account.
• Marketing communications: Sending you relevant promotions, bonus offers, and platform updates — but only if you have opted in to receive these. You can opt out at any time.

5 Who We Share Your Data With

Jili Boo does not sell your personal data. We share your information only with the following categories of recipients, and only to the extent necessary for the stated purpose:

• Payment processors: GCash, Maya, GrabPay, Coins.ph, banks, and card networks receive the transaction data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and applicable financial regulations.
• Game providers: Game software providers such as JILI Technology receive minimal technical data (such as session tokens) required to deliver their games on the Jili Boo platform. They do not receive your full personal profile.
• Identity verification partners: Third-party KYC service providers may process your government ID and related documents during verification. These providers are contractually bound to handle your data securely and exclusively for verification purposes.
• Regulatory and law enforcement authorities: Jili Boo will disclose personal data to the relevant Philippine government agencies, regulators, or law enforcement bodies when required to do so by law or in response to a lawful request.
• Professional advisers: Legal, accounting, and audit professionals who are bound by confidentiality obligations may have access to certain account or transaction data in the course of their professional engagements with Jili Boo.
• Anti-money laundering databases: Transaction patterns and identity data may be checked against sanctions lists and AML databases as required under Philippine law.

All third parties who process personal data on behalf of Jili Boo are subject to data processing agreements that require them to handle your information in accordance with the Data Privacy Act of 2012 and this Privacy Policy.

6 Cookies & Tracking Technologies

Jili Boo uses cookies and similar web technologies to make the platform work correctly and to understand how players use our services. Here is what we use and why:

• Strictly necessary cookies: These are required for the platform to function. They manage your login session, keep you authenticated while browsing, and maintain your preferences. These cannot be disabled without breaking platform functionality.
• Performance cookies: These collect anonymised data about how players use Jili Boo — such as which pages load slowly or where errors occur. This data helps us fix problems and improve platform performance.
• Functional cookies: These remember your preferences, such as your preferred language or display settings, so you don't have to reset them on every visit.
• Security cookies: These help us detect suspicious login activity, such as logins from unusual devices or locations, and protect your account from unauthorised access.

Jili Boo does not use advertising or cross-site tracking cookies. We do not share cookie data with advertising networks or use cookies to build profiles for external marketing purposes.

Most browsers allow you to control cookies through their settings. However, disabling strictly necessary cookies will prevent you from logging in and using the platform. For functional and performance cookies, you can adjust your preferences through the cookie settings banner when you first visit the site.

7 How Long We Keep Your Data

Jili Boo retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Specific retention periods include:

• Account data: Kept for the duration of your account and for a minimum of five (5) years after account closure, as required under Philippine anti-money laundering regulations.
• Financial transaction records: Retained for a minimum of five (5) years from the date of transaction, in line with Philippine financial record-keeping requirements.
• KYC documents: Stored for the duration of the account and at least five (5) years after closure. Where a suspicious activity report has been filed, records may be kept longer.
• Customer support records: Chat and email records are kept for two (2) years from the date of the last interaction, or longer if related to an unresolved dispute or legal matter.
• Marketing preferences: Kept until you withdraw consent or until one (1) year of account inactivity, whichever comes first.

Once the applicable retention period expires, personal data is securely deleted or anonymised so that it can no longer be linked to you as an individual.

8 How We Keep Your Data Secure

Jili Boo takes data security seriously and has implemented a range of technical and organisational measures to protect your personal information against unauthorised access, loss, alteration, or disclosure.

• SSL/TLS encryption: All data in transit between your device and Jili Boo's servers is encrypted using industry-standard Transport Layer Security (TLS) protocols.
• Encrypted storage: Sensitive data including passwords (which are hashed and never stored in readable form) and financial identifiers are stored with encryption at rest.
• Access controls: Only authorised Jili Boo staff with a specific business need have access to personal data. Access is logged, monitored, and regularly reviewed.
• Fraud detection systems: Automated systems monitor account activity and transaction patterns for signs of fraud, money laundering, or account compromise in real time.
• Regular security testing: Jili Boo conducts regular vulnerability assessments and security audits to identify and address potential weaknesses in the platform.
• Incident response: We maintain a documented data breach response plan. In the event of a breach affecting your data, we will notify you and the National Privacy Commission of the Philippines within the timeframes required by the Data Privacy Act.

9 Your Data Privacy Rights

Under the Data Privacy Act of 2012 of the Philippines, and as a Jili Boo member, you have the following rights with respect to your personal data. We take these rights seriously and make exercising them as straightforward as possible.

To exercise any of the above rights, please contact our Data Protection Officer at support@jiliboo.app with the subject line "Data Privacy Request" and a description of your request. We will acknowledge your request within three (3) business days and respond fully within thirty (30) days.

10 Privacy of Minors

Jili Boo is strictly an 18+ platform. We do not knowingly collect personal data from individuals under the age of 18. Our registration process requires date of birth confirmation, and we perform age verification as part of our KYC procedures.

If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe a minor has registered on Jili Boo, please contact us immediately at support@jiliboo.app so we can address it without delay.

11 Updates to This Privacy Policy

Jili Boo reviews this Privacy Policy regularly and may update it to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will:

• Update the "Last updated" date at the top of this page
• Notify registered players by email where the changes significantly affect how we use their data
• Display a notice on the platform for a reasonable period following any significant update

Your continued use of Jili Boo after any policy update constitutes your acceptance of the revised terms. We encourage you to revisit this page periodically to stay informed of how your data is handled.

12 Contact Our Data Protection Officer

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how Jili Boo handles your personal information, please reach out to us. We are committed to responding to all privacy-related enquiries promptly and transparently.

Data Protection Officer, Jili Boo
Email: support@jiliboo.app
Platform: Live chat available 24/7 at jiliboo.app

For complaints about Jili Boo's data practices that we have not resolved to your satisfaction, you have the right to escalate your concern to the National Privacy Commission of the Philippines (NPC) at privacy.gov.ph.

This Privacy Policy is governed by the laws of the Republic of the Philippines, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules. It was last reviewed and updated in January 2025.